The Ontario Perception of Care Tool: How does it impact programs and clients?

Webinar recording

On Friday, January 29, 2016, EENet presented a webinar titled, "The Ontario Perception of Care Tool for Mental Health and Addictions: How does this impact programs and clients?"

This webinar was the second in the Health Canada Drug Treatment Funding Program (DTFP) Ontario series!

This webinar provides:

  • An overview of the evidence-based tool which standardizes how programs that provide services for substance use, mental health and concurrent disorders obtain client perception of care feedback from registered clients and family members, significant others and supporters;
  • A walkthrough of the online version that will inform organizations of what steps are required to start using the OPOC tool;
  • Information about the type of reports that can be generated from the tool’s use, which can support quality improvement;
  • An update on the tool implementation status and plans (including training and capacity building); and
  • Information about impacts to the system, programs, and clients.

Watch the recording and see the slides.


  • Renée Behrooz, Implementation Coordinator, Provincial System Support Program, CAMH
  • Kevin Acuna, Research Analyst, Provincial System Support Program, CAMH

The short videos below were also included in the presentation. In the first, Brian Rush, DTFP Consultant; Scientist Emeritus, Social and Epidemiological Research Department, CAMH, highlights how the OPOC-MHA is a validated tool. In the second clip, Brian highlights the value of OPOC-MHA, and in the third, he discusses the effectiveness of the OPOC-MHA on a variety of populations.

Check out the videos below:



Sign up for our Newsletter